A CRM and project ERP built for hospitality, retail and digital-growth businesses — tracking leads, campaigns, projects, branches and staff activity from a single, scalable platform.
Technexa Hospitality, Retail & Digital Growth ERP is a web-based CRM and project management platform by Pinnacle Pathfinders, built for restaurants, hotels, retail chains, digital agencies and franchise businesses in India. It manages leads, campaigns, projects, branches, clients, staff and support tickets in one secure, centralized system — replacing scattered spreadsheets, WhatsApp follow-ups and disconnected lead-tracking tools. Web-based, accessible from any device, full onboarding and support included.
Every section is purpose-built for how this industry actually operates — not a generic feature set.
The businesses and leaders this ERP is built to serve.
Real operational problems this ERP solves — not marketing copy.
All customer records, interaction history and business data consolidated in one platform.
Never lose a lead — structured tracking from first contact to converted client.
Manage every customer relationship with full context, history and next-action visibility.
Live dashboards give owners and managers instant visibility across locations and departments.
Monitor campaign performance, lead attribution and conversion rates from one place.
Structured follow-up workflows and reminders improve conversion across every channel.
Eliminate scattered spreadsheets and fragmented tools — one system for everything.
Shared dashboards and task logs make every team member's work visible and measurable.
Accurate, always-current reports replace delayed, manually compiled data packets.
Better visibility into customer behaviour enables proactive engagement and loyalty programs.
Manage branches, outlets and franchises from a single central system.
Trigger alerts, reminders and task assignments automatically based on business rules.
Structured processes remove operational bottlenecks across every team function.
End-to-end transparency from leads and projects to staff activity and financials.
Book a free 30-minute consultation and see how this ERP fits your business workflow.